Delivery methods flowbird-admin 2018-01-21T23:14:34+00:00
We offer two delivery methods, either our own driver will distribute your order if in inner London, if not we provide a carrier service. You are also able to collect your order if you prefer.
Pre-Printed Materials flowbird-admin 2018-01-21T23:21:41+00:00
Business cards, compliment slips and other smaller items cannot generally be handled if they are cut to size in advance. Please check with us to ascertain the correct laydown and trim sizes.
Can you tell me more about your Envelope Custom Design service? flowbird-admin 2018-01-21T23:11:45+00:00
We are a specialist bespoke envelope maker using blank-fed Winkler & Dunnebier machines and can make a wide range of bespoke envelopes in all weights, shapes, sizes, styles and materials – to our customers’ precise requirements. If the machines can’t then we can make envelopes by hand.
At Baddeley Brothers we pride ourselves on the fact we manufacture bespoke products to the highest quality. Combined with our printing facilities we can give you almost any finish you want. Click Here for Further Bespoke Envelopes Information
Proofs: flowbird-admin 2018-01-21T23:23:28+00:00
It is well worth paying for a full proof of any complex jobs, it can help your customer to understand better what you are trying to achieve.
How do I order? flowbird-admin 2018-01-21T23:16:45+00:00
You can order over the phone or online, before placing an order if you feel you would like to discuss any options with us we are happy to answer any questions.
Can I see a sample before committing to an order? flowbird-admin 2018-01-21T23:11:08+00:00
We offer a full estimate and sample service to clients wishing to see the quality of our products. Click Here for your Sample Request. We can also send you a PDF version of your customised design to check for free however there is a charge for machine proofs.
Envelopes: Dummies flowbird-admin 2018-01-21T23:15:37+00:00
To minimise any problems of unsuitable material, to ascertain the correct position of a window on your envelope, or to match size to planned contents, we are happy to make up envelope dummies free of charge prior to a production run.
Cancellation of an order flowbird-admin 2018-01-21T23:13:12+00:00
You are able to cancel an order but if costs have been involved in processing your order then a charge will be applied and will need to be paid. However, if no costs were incurred then a cancellation will be free.
Why choose Baddeley Brothers? flowbird-admin 2018-01-21T23:10:29+00:00
Baddeley Brothers is world renown for specialist printing and bespoke envelope making. Those innovative designers and companies looking to project the right image for their business favour us. No one else has the capabilities of so many classical printing techniques and envelope making skills in one place.
How does pricing work for your design services? flowbird-admin 2018-01-21T23:16:10+00:00
For our design services, we offer bespoke pricing. Request a custom quote from us today.
What does your colour matching service entail? flowbird-admin 2018-01-21T23:25:31+00:00
As the name suggests, our colour matching service involves matching the colour of your required invitations or envelopes to a predefined colour. Whilst every effort is made to match Pantone colours, it should be remembered that the interaction between different materials and different processes can sometimes affect the finished shade. This particularly applies to any process using heat or when a gloss finish is involved
Once I place my order, can I make any changes? flowbird-admin 2018-01-21T23:19:40+00:00
Before you have even placed your order you will be able to see a sample or proof form of the final product, from which you are free to make any changes to your order. The PDFs to check are free, but unfortunately there is a charge for machine proofs, therefore once you place your order no changes can be made.
Envelopes: Converting printed sheets flowbird-admin 2018-01-21T23:15:06+00:00
To make sure printing is correctly positioned we will provide you with a laydown sheet and a dummy.
Samples flowbird-admin 2018-01-21T23:24:43+00:00
You can request a sample of our products before ordering. To request a sample please click here
Lead times flowbird-admin 2018-01-21T23:18:29+00:00
The lead-time will depend on the each individual order. Once an order is placed an estimated lead-time will be provided which will specify when the products will be delivered.
Suitability of materials flowbird-admin 2018-01-21T23:25:07+00:00
We recommend testing materials first to ensure that they work together, e.g., die-stamping does not take to laminated or varnished surfaces; laid papers may need blanking out to avoid feathering of fine die-stamping; foil may not release cleanly on some materials; and certain materials may crack or burst when blind embossed.
Of what quality are your products? flowbird-admin 2018-01-21T23:19:04+00:00
Our high quality hand finished techniques have been used for over a hundred of years. The quality associated with our products is of the highest level.
Colour Matching flowbird-admin 2018-01-21T23:13:45+00:00
While every effort is made to match Pantone colours; it should be noted that the interaction between different materials and different processes can sometime affect the finished shade. This particularly applies to any process like foil blocking or when a gloss finish is used.
Where is my order? flowbird-admin 2018-01-21T23:26:24+00:00
If at any time you wish to know the progress of your order then please call us on +44+44020 8986 2666 or email us at email@example.com and we’ll let you know.
Reorders flowbird-admin 2018-01-21T23:24:18+00:00
We keep a record of all orders received so if you have a reorder request we will be able to proceed with this without the time consuming approval process.
Lay Edges flowbird-admin 2018-01-21T23:17:54+00:00
When planning any printing that is to be further processed by us, please check first that the lay edges you wish to use are compatible with ours.
Quantity flowbird-admin 2018-01-21T23:23:49+00:00
We are proud to be able to provide the ability to offer flexible quantities for all of our products.
Laser Copiers & Other Potential Hazards flowbird-admin 2018-01-21T23:17:18+00:00
The operating temperatures of laser copiers and other office equipment are so high that they cause foil, thermography or gloss die-stamping work to melt. We recommend that you use water based die-stamping ink for print that will be subjected to these conditions.
What if I am not happy with my order? flowbird-admin 2018-01-21T23:25:54+00:00
If you are for some reason not happy with your order then please get in contact with us immediately. Our contact number is +44+44020 8986 2666. Our intention will be to resolve the issue as quickly as possible.
Can you tell me more about your Stock Products? flowbird-admin 2018-01-21T23:12:40+00:00
We have a wide range of already produced products in Stock that are all available for next-day delivery. The different categories of stock envelopes include: BB Cartridge, ‘65’ Cartridge (Square, Wallet and Pocket), Oyster and Tissue Lined. The categories of Centenary cards include: 800, 500, 400 and 300gsm gold and silver, round, square, bevel or flat edged; white and oyster all ivory board. Our minimum order value is £25 excluding VAT and carriage.